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Reshana Samaroo is a Training Coordinator at CVS/Caremark, where responsibilities include assisting new hire training by serving as a subject matter expert and guiding team members in pharmacy benefit processes. Previously, Reshana worked as a Customer Care Representative, helping members understand their prescription insurance and simplifying their healthcare experience through creative problem-solving. Prior experience includes various roles at Bed Bath & Beyond, including Senior Customer Care, Social Media Specialist, and Customer Service Specialist. Reshana holds a Bachelor of Arts in Communications with a Business & Professional Focus from the University of Central Florida and an Associate in Arts in Business Administration from Valencia College.