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Victoria L. is a Customer Success Program Manager at Customertimes, where responsibilities include leading and supporting programs focused on customer success and growth, such as identifying at-risk customers and handling budget forecasting. Victoria has previous experience as a Project Manager and Product Owner/PMO, managing various projects in IT and healthcare sectors. Prior to Customertimes, Victoria worked at Centrum Kompetencji ECM Sp. z.o.o. as a Project Manager across multiple projects in healthcare, finance, and retail. Victoria holds a Master Diploma with honors in Economic Cybernetics from Kyiv National Economics University.