��������

Nadezda Matyunina is a seasoned professional with extensive experience in Salesforce consulting and CRM systems. Currently serving as a Senior Salesforce Business Analyst/Consultant at Customertimes Corp since October 2020, Nadezda previously held key roles including Leading Analyst at Адамас and Head of Analytics at РМ Технологии. With a strong background in business process analysis and CRM implementation, Nadezda has contributed to significant projects such as the conceptual design of the CRM system for the "РЖД-Бонус" program and the SAP CRM system integration at Transaero Airlines. Nadezda's academic credentials include an Engineer's degree in Data Modeling/Warehousing and Database Administration from Moscow Technical University of Communications and Informatics, along with a Bachelor's degree in Information Technology from the same institution.