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Andrii Melnychenko is a Quality Assurance Test Engineer at Customertimes Corp since November 2019, with prior experience as a Junior QA Engineer at TSI from May 2018 to November 2019, and as a Student of IT Academy at SoftServe in September 2017. Expertise includes manual testing of Order Management System applications, creating and executing test cases, clarifying User Stories, and generating defect reports. With a decade-long background at McDonald's as a Second Assistant Director from July 2008 to May 2017, Andrii managed work processes, controlled budgets, designed employee schedules, planned sales, collaborated with service providers, and oversaw product quality. Educational qualifications include a degree from the National University of Physical Training and Sports, Kyiv, earned between 2007 and 2011.