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Karen Kelman has a diverse work experience spanning over two decades. Karen started their career at American Express in 1998, where they held positions such as Key Account Manager and Manager of Implementation for Strategic Accounts. During their time at American Express, they facilitated the conversion of payments and implemented innovative strategies to increase sales. In 2008, they moved to Heartland Payment Systems as a Relationship Manager before joining Customers Bank in 2019 as a VP/Consumer Credit Card Product Manager. In their current role, they focus on growing revenue and developing cross-functional teams to meet customer needs. Overall, Karen Kelman has a proven track record of driving results and developing talent throughout their career.

Karen Kelman earned a Bachelor of Arts in Communication from the University of New Hampshire from 1985 to 1989. Karen then went on to complete their Master of Business Administration in Business from Salve Regina University, studying from 2001 to 2003. Additionally, Karen has obtained several certifications including "Digital Product Manager" from AIPMM The Association of International Product Marketing and Management (planned for 2023) and "The Art of Negotiation," "Introduction to Data Analysis Using Excel," and "Financial Markets" without specified institutions in 2017.