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Marquis Payne is a results-oriented Senior Program Manager at CVP (Customer Value Partners) since January 2010, specializing in strategic consulting for high-value projects focused on modernization and transformation through analytics, software development, and management consulting. Prior to this role, Marquis served as Workforce Analysis Manager at Catalyst Rx, where Marquis established the Workforce Management department, enhancing operational efficiency and cost savings. Earlier experience includes roles at Kaiser Permanente, overseeing workforce management and project management for call centers, and at Bank of America, where Marquis coordinated staffing and handled customer inquiries. Marquis holds a Bachelor's of Science in Business Management from the University of Maryland University College. Professional certifications include PMP, CLSSBB, CSM, and CSPO.