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Astrid ten Wolde is an experienced professional with a substantial background in service delivery and operational management. Currently serving as a Service Delivery Manager at Custom Connect BV since June 2018, Astrid also holds the position of Teamleider at Custom Connect since October 2014. Prior experience includes a long tenure at UPC Nederland from December 1993 to January 2014, where responsibilities ranged from Senior Supervisor to Supervisor, focusing on process improvement, customer satisfaction, and team coaching. Earlier career experiences include working as a 1e verkoopster at Henk Wagenaar modesalon and serving as a receptionist.