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Mark Buckley is an experienced professional in operational excellence and leadership transformation, currently serving as an Associate Consultant at Curzon Consulting since November 2021 and an Independent Consultant & Director at MXB Consulting Limited since April 2021. Buckley's career includes roles as a Principal Consultant at Gobeyond Partners, and various positions at HSBC, including Global Programme Lead in Operations Transformation and Global Head of Service Quality. Through a focus on lean methodology and culture change, Buckley has dedicated efforts towards improving customer journeys and enhancing leadership capabilities. Early career experience includes management positions at HFC Bank, where responsibilities spanned branch operations and regional management. Buckley began education at Huddersfield New College from 1986 to 1988.