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Taiwo Abayomi is an experienced customer service professional currently serving as Customer Experience Team Lead at Curve since November 2020. In this role, Taiwo is responsible for cultivating and maintaining relationships with customers, addressing complex issues, and ensuring satisfactory resolutions. Previous positions include Onboarding & Winback Specialist, Customer Experience Champion, Postgraduate Officer at The Students' Union at UWE, and Assistant Manager at KTK OUTFITS Outlet store. Taiwo's educational background includes a Master's degree in International Management from the University of the West of England and a Bachelor's degree in International Relations from Covenant University, complemented by a Diploma in Leadership Development from The African Leadership University.