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Christopher Mercado has worked in various roles since 2008. Christopher started as a Cashier at The Home Depot in 2008, then became the Head Cashier in the same company. In 2010, they became a Game Operations/Live Events Intern and Community Relations Intern at the Philadelphia 76ers. In 2012, they were a Fan Experience & Guest Services Member at the Philadelphia 76ers and a Ticketing Services-Special Events Intern at the Philadelphia Eagles. In 2013, they were a Merchandise Game Day Staff at the Philadelphia Eagles and an IT Network Support Associate at Curex Group LLC. In their role as Community Relations Intern, Christopher handled all donation inquiries and community relations mail, responded to and processed Donation Inquiries, maintained CR Donation Database, contacted many professional sports teams in NHL, MLB, NBA, NFL in supporting various events, participated and assisted with various community outreach programs and special events, updated and maintained inventory, including autograph merchandise, promotional items, and game supplies, and searched press clips and nominations for Hometown Hero candidates.

Christopher Mercado obtained a Bachelor's Degree in Sport and Recreation Management from Temple University between 2007 and 2012. During this time, they also pursued a Concentration in Business Marketing and Sports Marketing. Prior to this, they completed their High School Diploma at Woodbridge High School between 2003 and 2007, with a General Studies field of study.