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Frances Gibson has a diverse work experience spanning multiple industries. Frances began their career in the US Navy as a Quality Assurance Specialist, where they managed material data sheets and inventory logs, conducted security checks, and provided briefings to senior executives.

After their military service, Frances worked as a Technical Support Advisor at Kelly, where they resolved technical issues for customers and demonstrated strong communication and problem-solving skills.

Frances then transitioned into the field of software quality assurance, starting as a Software QA Engineer. In this role, they created and executed test cases, performed functional and regression testing, and identified and escalated security flaws to prevent project delays.

Frances continued to advance in their QA career and joined Road to QA as a QA Tester, contributing to the testing efforts of a project.

Most recently, Frances worked as a Test Automation Engineer at Cureskin. Frances developed and maintained test plans and cases, conducted various types of testing, and documented and tracked bugs.

Overall, Frances has a strong background in quality assurance and has consistently demonstrated their skills in developing comprehensive testing strategies, identifying issues, and providing solutions.

Frances Gibson obtained a Bachelor's degree in Business/Corporate Communications from Central Penn College in 2009. In 2023, they enrolled in Trailhead by Salesforce to pursue further education in Salesforce. Frances also earned a certification as a Salesforce Certified Associate from Salesforce in February 2023. Additionally, they obtained a Micro-Certification titled "Welcome to ServiceNow" from ServiceNow in 2023.