Naman Dhir has extensive experience in customer service and operational management across various organizations. Currently serving as Factory Manager and Customer Service Manager at Curefit since September 2022, Naman Dhir is responsible for developing a comprehensive knowledge management strategy and overseeing customer service operations. Previous roles include Service Manager at Yaantra, where Naman managed B2B operations and implemented service strategies, and Territory Service Manager at Micromax Informatics Ltd, focusing on customer satisfaction through effective ASP management. Naman also held the position of Regional Customer Care Officer at HMD, overseeing customer service for the North and East regions, and Area Service Manager at Luminous Power Technologies, handling after-sales operations. Naman's career began at Nokia as Centre Manager and Customer Care Officer. Naman holds a Bachelor of Business Administration in Marketing from Annamalai University.