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Lauren West is an accomplished executive with extensive experience in the educational and travel sectors. Currently serving as Vice President at Cultural Care Au Pair since October 2024, Lauren's previous roles include Vice President for EF Gap Year and EF Study Abroad at EF Education First, where leadership of cross-functional teams and strategic management of customer engagement were key focus areas. Additional experience encompasses directing customer loyalty initiatives and overseeing project management teams to meet market needs at EF Educational Tours and EF Education First. With a Bachelor's degree in Public Relations from the University of Rhode Island, Lauren's career has been characterized by a commitment to innovation and customer-centric strategies across various leadership positions.