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Lily Belcak is an experienced professional in customer success and product development within the healthcare sector. Currently serving in Product Development at Cultivated Culture since April 2024, previous roles include Director of Customer Success at Artera, where Lily led a team managing relationships with healthcare organizations and drove customer satisfaction and retention. Prior experiences include Senior Director of Client Success at Press Ganey, overseeing substantial annual revenue across numerous B2B clients, and Director of Marketing at Health Recovery Solutions, where Lily drove marketing strategies leading to significant engagement growth. Lily holds a Doctor of Physical Therapy from Columbia University, along with advanced degrees in Human Nutrition and Digital Marketing.