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Michael Hopwood is an accomplished executive with over 20 years of experience in the IT industry, specializing in technology-based solutions for small and medium businesses. As the Chief Executive Officer and founder of Customer Consulting Group, Michael focuses on designing, implementing, and supporting Zoho-based software solutions that enhance productivity and streamline operations. Michael's career includes significant roles such as Director of Sales and Marketing at 10th Dimension Solutions, Technical Solution Specialists Manager at Telstra, and Dynamics CRM Technical Solutions Professional at Microsoft. Additionally, Michael has held leadership positions at MicroChannel Hosting and Accelero CRM, demonstrating a strong commitment to customer relationship management and cloud-based solutions. Michael is also actively involved as a member of To Be Advised Pty Ltd and the CUB Club of United Business.