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Ronnie Lee is a skilled Salesforce professional with extensive experience in managing Salesforce teams and operations. Currently serving as a Senior Administrator at CTOS Data Systems Sdn Bhd since April 2018, Ronnie oversees a team of two Salesforce members and is proficient in Salesforce Process Builder and Flow Builder. Prior to this role, Ronnie worked at Dell from May 2011 to April 2018, holding various positions including Sr Analyst in IT Service Ops and Analyst in IT Application Management. Ronnie is a certified Salesforce Administrator and ITIL V3 Foundation Certified, with a Bachelor's degree in Computer and Information Systems Security from Informatics College. Additionally, training through Salesforce's Trailhead program has contributed to Ronnie's expertise in the field.