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Tracie Hicks has a strong background in providing at-the-elbow support for electronic medical record systems. With experience at CTG and DeliverHealth, Tracie has completed multiple Go Live Projects and supported various modules. Tracie also has experience as a Call Center Manager at Healthspan INC. Tracie holds a Master's Degree in Business Administration and Management from the University of Phoenix and a Bachelor's Degree in Organizational Communication from The University of Akron.