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Ben Bracy is a Senior Account Manager and former Market Manager at CSX, where responsibilities include collaborating with sales, operations, and pricing to develop strategic market opportunities, enhancing customer service solutions, and supporting sales teams with service metrics and profitability analysis. Prior to this, Ben served as Terminal Manager at CSX Intermodal Terminals, Inc., where achievements included optimizing logistical routes, improving operational efficiency, and managing substantial budgets. Ben holds a Master of Business Administration in Logistics, Materials, and Supply Chain Management from Penn State University and a Bachelor of Science in the same field from The Ohio State University.