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Jasmine Franklin has a diverse work experience spanning multiple industries. Their most recent role is as a Sales Support Team Lead at CSI Ltd (A CSI Group Company), where they have been working since 2022. Prior to that, they worked at BMW Group as a Retail IT & Expert Desk Manager from 2020 to 2022, Senior Service Desk Analyst from 2019 to 2019, and Service Desk Analyst from 2017 to 2019. Jasmine also has experience at Ultima Business Solutions as a Service Desk Manager - BMW Expert Desk from 2017 to 2022. In addition, they worked at Energy Kidz Ltd as a Customer Care Team Leader from 2017 to 2017 and as a Customer Care Representative from 2017 to 2017. Earlier in their career, they held positions at Snap Products Ltd as an Account Executive from 2015 to 2016 and as a Sales Executive from 2015 to 2015, at Avia Technique Ltd as an Office Junior from 2015 to 2015, and at Next Ltd as a Sales Assistant from 2013 to 2014. Overall, Jasmine Franklin has demonstrated strong skills in sales support, retail IT management, service desk operations, and customer care.

Jasmine Franklin attended Collingwood College from 2007 to 2012, where they completed their GCSE qualifications. Following that, they enrolled at Collingwood College Sixth Form in 2012 and completed a Business and Finance Diploma, specializing in A-Levels.