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Kassie H. is a seasoned professional with experience as a Market Intelligence Analyst at CSC ServiceWorks since April 2022, specializing in research and client outreach for laundry and air management solutions. Prior to this role, Kassie served as a Merchandising Team Lead at Target, overseeing women's clothing and accessories and enhancing customer experiences. Earlier experience includes roles as a Beauty Consultant and Aerie Brand Ambassador at AMERICAN EAGLE OUTFITTERS INC., focusing on customer service in retail environments. Kassie also contributed as a Teaching Assistant at the University of North Texas, supporting undergraduate courses while pursuing a Master's degree in Communication and Media Studies, following a Bachelor's degree in the same field from the same university. Kassie's educational background, coupled with diverse professional roles in retail and academia, showcases strong communication skills and a commitment to excellent service.