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Helen Duong is an experienced market intelligence professional with a strong background in data analysis and regulatory compliance. Currently serving as Market Intelligence Supervisor at BenefitMall since August 2020, Duong specializes in providing insights on health carrier notices, market trends, and pricing while leading a team to produce user-friendly data analyses. Prior experience includes working as a Product Specialist for Small Group Health Plans at LISI, where Duong developed extensive knowledge of carrier offerings and performed complex analyses for executive decision-making. Earlier roles include serving as a Large Group Data Analyst and Underwriter at Warner Pacific Insurance Services, and as a Mortgage Underwriter at Wachovia, National Pacific Capital Inc. Helen Duong holds a Bachelor of Arts degree from San Jose State University.