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James Liu is a seasoned IT professional with experience in technical support and information technology analysis. Currently serving as a Help Desk Technician at Crystal Springs Uplands School since July 2021, James manages and resolves technical issues for administrative staff, faculty, and students, while also overseeing software and hardware installations on various operating systems. Previously, James worked as an Information Technology Analyst at GARY LIU CONSTRUCTION INC, where communication skills were utilized to resolve issues promptly. James began a career in IT at the University of California, Davis as a Computer Resources Specialist, providing support for a diverse range of software and operating systems. James holds a degree in Management Information Systems from San Jose State University.