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Jocelyn Harris has extensive experience in customer service and administrative support, currently serving as a Customer Service Representative at Crystal Flash since May 2015, managing over 3,800 accounts and assisting sales professionals in account management. Previous roles include a Graduate Student in Organizational Leadership at Siena Heights University, earning a 3.60 GPA, and Independent Care work focusing on developing independent living initiatives. Earlier experience includes positions as a Technical Administrative Assistant at AeroTek and Delphi, utilizing advanced software to support Ford Motor Company, and as an Administrative Assistant with Kelly Services, where organizational skills were applied to support executive office operations. Jocelyn holds a Master of Business Administration in Organizational Leadership and a Bachelor of Arts in Multidisciplinary Studies from Siena Heights University.