Radoslav Kostov is an experienced professional in team leadership with a background in customer service and management. Currently serving as a Team Leader at Crypto.com since November 2021, Radoslav previously held the position of Team Lead at Alorica from September 2020 to November 2021 and worked as a Team Manager at Sitel between July 2018 and September 2020. Earlier experience includes a role as a Senior Customer Service Agent and Customer Service Representative at TELUS International Europe from October 2015 to July 2018. Radoslav holds a Bachelor's degree in Political Science and Government from Sofia University St. Kliment Ohridski, earned between 2010 and 2015.