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Ashley Pinto is a seasoned professional with extensive experience in customer operations and business development. Currently serving as Customer Operations Lead at Crstl since October 2024, Ashley previously held the position of Head of Onboarding & Implementation at ChannelApe, where innovations in onboarding processes enhanced efficiency and improved partner satisfaction by 35%. As a Customer Success Manager at ChannelApe, Ashley cultivated key relationships with prominent clients, leading to significant increases in customer retention and upsell opportunities. Previous roles include Business Development Manager at Otreva, where Ashley contributed to a 30% sales revenue increase, and Account Executive at FOX56 WOLF-TV, where targeted sales strategies resulted in exceeding sales targets by 25%. Ashley holds a Bachelor of Science in Business Administration from Penn State University.