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Bernadette M. McDonnell has a strong background in various roles within the healthcare industry. Bernadette M. began their career at Independence Blue Cross in 1978, where they held progressive positions in Customer Service, Claims, Human Resources, and Provider Services divisions. During their time at Independence Blue Cross, they gained experience in claims examination, leadership, training, supervision, and project implementation. Bernadette M. also served as the interim manager of the Human Resources employee benefits division.

In 1991, McDonnell joined Penn Medicine, University of Pennsylvania Health System as a Patient Access Manager specializing in training and education. Bernadette M. had extensive experience in patient access admissions, bed flow, outpatient and emergency department registration, patient financial clearance, and insurance verification. McDonnell also acted as the patient access and IT liaison for system updates, testing, integration, and training.

McDonnell then worked at Crozer Health from 2001 to 2014, initially as the Patient Access Director for Crozer Chester Medical Center. Their responsibilities included admissions, bed flow, scheduling, pre-registration, outpatient and emergency department registration, financial clearance, and insurance verification. In 2012, they transitioned to the role of Director of CKHS Patient Access Training and Education.

Throughout their career, McDonnell demonstrated expertise in revenue cycle management, patient access, training, and integration of business systems. Their experience spans over four decades in the healthcare industry.

Bernadette M. McDonnell has attended both the Community College of Philadelphia and Pierce College, but no specific education degree or field of study information is provided.