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Benjamin Reppe

Manager, Customer Support, US at Crownpeak at Crownpeak

Benjamin Reppe has extensive work experience in various roles. Benjamin is currently working as the Manager of Customer Support in the US for Crownpeak since August 2021. Prior to that, they worked as the Director of Customer Support at PatientNOW from September 2019 to 2021. In this role, they managed the distribution of calls/tickets, acted as the main contact for complex issues, and implemented a tier system for support ticket escalation. Before that, they served as the Project Manager and Data Operations Manager at PatientNOW from October 2010 to 2019. In this role, they created and led the Data Operations Department, oversaw client onboarding processes, and resolved customer issues. Benjamin also worked as a Customer Care Professional at First Data Corporation from 2005 to 2010, where they provided technical support and resolved issues related to electronic federal tax payment system websites. Benjamin started their career as a Restaurant Manager at Champps in Sioux Falls, SD from 1999 to 2005. In this role, they supervised staff, handled hiring and training, and managed schedules and tasks.

Benjamin Reppe attended Columbia College where they pursued a Bachelor of Science (B.S.) degree in Computer Information Systems. The duration of their studies and any additional educational experiences prior or subsequent to this are not specified.

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