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Marcelyn Medina has a strong background in customer service, with experience working at AT&T as a Customer Service Representative. Marcelyn has also held leadership positions such as Team Lead at Amazon. Currently, at Crown Uniform & Linen Service, Marcelyn serves as the Process Implementation Manager, ensuring efficient processes and providing training and support. With a focus on data integrity and process improvement, Marcelyn also works as a Service Coordinator, delivering exceptional customer service and maintaining customer accounts through the CRM system. Education-wise, Marcelyn attended the University of New Haven and GateWay Community College.