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Susannah Malcolm possesses extensive experience in digital product management, strategy, and design, currently serving as Group Head of Digital Product at Crown Resorts since January 2016. Susannah's career progression at Crown Resorts includes roles such as Group Senior Digital Product Manager and Group Digital Product Manager. Prior to Crown Resorts, Susannah held various positions at Hatchd and MYER, where responsibilities included digital production management and digital planning. Earlier career experiences include roles at DT, Aquent, and Pricejamieson, with a strong focus on digital consulting and production. Susannah holds a Bachelor of Design (Honours) in Communication Design and a Bachelor of Design in Communication Design, both from Curtin University.