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Claire Pagett is an experienced project management professional currently serving as Head of Projects at Crown Commercial Service since June 2019, focusing on Digital Data Services and digital transformation initiatives. With a significant tenure at Lloyds Banking Group from 1995 to 2019, Claire held various roles including Agile Senior Project Manager for the Digital Claims Transformation Programme and Senior Project Manager overseeing multiple change projects across business IT. Additionally, Claire contributed as a Business Architect and played key roles in implementing significant programmes like PCI DSS. Early career experience includes a customer service role at TSB Bank and training responsibilities in project support and stakeholder management. Claire's education was completed at Abertillery Comprehensive School.