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Juan Carlos Aguilar Rivas is a seasoned professional with extensive experience in process improvement, accounting, and financial administration. Currently serving as a Process Improvements Analyst at Crowley since June 2019, Juan Carlos specializes in measuring work quality and developing training materials. Previous roles at Crowley include Senior Accounting Specialist and Coordinator, where responsibilities encompassed advising on systems, updating manuals, and ensuring compliance against fraud. Prior to Crowley, Juan Carlos held administrative roles at Banco Davivienda and Keiser University, focusing on foreign trade and financial aid processes. A bachelor's degree in Business Administration with a concentration in Finance from Keiser University complements a diverse educational background, including certificates in e-commerce and leadership.