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Heidi Franklin is an accomplished Executive Assistant with extensive experience in providing high-level administrative and organizational support across various sectors. Currently serving as an Executive Assistant in the Office of the CEO at CrowdStrike since November 2019, Heidi has held multiple roles within the company, demonstrating expertise in managing complex tasks efficiently. Previous experience includes serving as an Executive Assistant at General Atlantic, where responsibilities involved supporting the Office Manager and ensuring effective business operations, and at Symantec, where support was provided to senior HR leaders. Heidi's early career includes roles at The Billing Resource, where responsibilities ranged from operations support to assisting the Sales and Marketing Executive team. Heidi holds a degree from West Valley College, completed between 1991 and 1994.