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The IT and Cloud Operations team at Crossroads is responsible for ensuring the reliability, security, and scalability of the company's technology infrastructure. This includes managing cloud platforms, overseeing IT applications, ensuring cybersecurity measures are in place, and providing technical support to facilitate seamless TeleVisits and efficient operation of the 24/7 call center. By leveraging advanced cloud solutions and robust IT practices, the team enhances patient care services and supports the swift and secure processing of appointments and health screenings.