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Karen Bean is an experienced professional in the logistics and operations sector, currently serving as an Air Operations Analyst at Crossroads Courier since January 2015, where responsibilities include customer retention, training, and being a member of the transition team. Prior to this role, Karen worked as an Air Traffic Control Specialist, managing flight plans, booking nationwide air shipments, and handling commercial airline communications. From November 2000 to January 2015, Karen held multiple positions at Access Courier Inc, including Customer Care/Freight Specialist, focusing on air freight management, training, and business development. Earlier career experience includes serving as House Manager at Stages St Louis and as Marketing Director at Custom Mortgage, where responsibilities included managing a marketing department and coordinating between various stakeholders.