Caitlin Norris is a Senior Human Resources Generalist at Crossroads Automotive Group Inc., where employment began in May 2017, progressing through various roles including HR Assistant and HR Coordinator. Key responsibilities encompass overseeing HR staff, administering COVID-19 protocols, conducting internal investigations, managing recruitment processes, and ensuring compliance with various regulations. Prior experience includes a Human Resources Intern position at the North Carolina Healthcare Association, focusing on onboarding processes and policy implementation, as well as customer service roles at Haw River Drug. Caitlin holds a Master's degree in Human Resources Management and Services from Southern New Hampshire University and a Bachelor's degree in Business Administration and Management with a concentration in Human Resource Management from Meredith College.
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