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Nelya Smarzcz is a highly skilled professional with extensive experience in technical support, merchandising analysis, administrative management, transportation logistics, and marketing. Currently serving as a Technical Support Analyst at CrossEngage since June 2021, Nelya previously worked at Wayfair as a Merchandising Key Account Analyst, managing over 40 supplier accounts to enhance performance and quality. Nelya also held positions such as Administrative Manager at RMH Verlags GmbH, where coordination of administrative processes and supplier relationships were key responsibilities, and Transportation Logistics Manager at Fixemer Logistics GmbH, focusing on efficient supply chain delivery. Nelya began a career in marketing and sales for Eastern European markets at Sopur, providing customer analysis and order processing. Nelya holds a Master's degree in Economics from the University of Wroclaw, a Bachelor's degree in Finance, a Master's degree in Finance, and has participated in various international education programs.