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Matt Pugatch is a seasoned professional with extensive experience in HR technology and business transformation. Currently serving as a Managing Consultant at CrossCountry Consulting since March 2022, Matt previously held key positions at Sitel Group and SYKES, where significant achievements included leading the redesign of HR CRM systems, managing teams of system administrators, and enhancing North America's HR technology landscape. Matt's early career included roles at GEICO, where leadership and training in customer service were emphasized, along with relevant educational experience as President of Student Productions at the University of Tampa, culminating in a Bachelor of Science in Finance.