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Andrew (Andy) Fawcitt is a seasoned professional with over 30 years of experience in the equipment service industry, currently serving as the Service Manager at Cropac Equipment Inc. since December 2022. Andy has held various roles including Field Service Supervisor and Service Specialist at Liebherr-Canada Ltd., as well as Customer Support Advisor and Service Manager for the Brandt Group of Companies. Previous positions also include Product Support Technology Representative at Nortrax Canada and Branch Manager at Strongco Equipment, showcasing a robust background in service operations, customer support, and team management. Andy's expertise extends across multiple equipment types such as cranes, forklifts, and aerial platforms, with a noted passion for customer service and optimizing machine uptime. Educational credentials include ongoing studies in Electromechanical Technician at George Brown College and a Trade Certification in Heavy Equipment from Centennial College.