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Rachel Kretz Koun is currently serving as an Alternante RH at La Poste Groupe, focusing on QVCT, team coordination, and human resources communication. Additionally, Rachel holds a position as a Stagiaire Business Partner at Croix-Rouge luxembourgeoise, managing administrative tasks related to employee absences and project follow-up for new employee integration. Previously, Rachel spent over two decades at RBC Investor & Treasury Services, advancing through various roles including Senior Quality Assurance Officer, Client Representative Fund Promotor, Customer Services Supervisor, and Transfer Agent Team Leader, where responsibilities ranged from training coordination to team management and client interactions. Rachel's educational background includes a Master's in Human Resources from IMC European Business School, a Licence in Human Resources Management from Conservatoire National des Arts et Métiers, and a Master of Laws from Université de Metz.