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Josée Cloutier CRHA has extensive experience in human resources management, currently serving as Directrice - Services partagés RH at Croix-Rouge canadienne since November 2014, where leadership encompasses the national HR shared services department with a focus on strategic direction and service growth. Previous roles at Croix-Rouge canadienne include Directrice - Ressources humaines, overseeing HR operations for Quebec, and Directrice, ressources humaines (intérim), managing strategic and operational HR matters. Additional HR experience includes positions at Champlain College, Croix Bleue Medavie, DBSoft, and Atelier JD. Josée Cloutier holds a Baccalauréat in Psychosociologie de la communication and a Certificat in Gestion des ressources humaines, both from Université du Québec à Montréal.