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Cynthia de Villers-Riel

Data Analyst And Applications at Croesus

Cynthia de Villers-Riel is a data analyst and applications specialist at Croesus since June 2023, bringing extensive experience in financial services. Previously, Cynthia served as a transfer agent at iA Private Wealth from May 2018 to July 2023, where responsibilities included managing high volumes of transfer requests, ensuring quality through a 24-hour service level agreement, and providing support during complex situations. Prior to this, Cynthia worked as an operations team member at iA Private Wealth, overseeing special projects and assisting with account documentation during a student contract. Cynthia began their career in customer service as a client services supervisor at Metro Inc., focusing on customer satisfaction and operational efficiency. Cynthia holds a Bachelor of Business Administration in Business Technology Management from Concordia University, earned in December 2021.

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