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Puja Kapoor's work experience began in 2005 at Beeco Steels, where they served as the Manager of Front Office and Administration until 2011. From there, they joined Acidaes Solutions Private Limited as the Head of Support. In 2015, Kapoor moved to the position of Corporate Travel Manager - Global at Acidaes Solutions Private Limited. In this role, they were responsible for managing the company's strategic approach to travel, negotiating with vendors, overseeing the corporate travel program, and ensuring traveler safety and security. Puja also managed travel policies, guidelines, budgets, and data management for travel expenses.

Puja Kapoor obtained their Master's Degree in Business Administration with a specialization in Human Resource Management from Symbiosis Institute of Management Studies. Puja pursued this degree from 2012 to 2015. Prior to that, they completed their Bachelor's Degree in Liberal Arts and Sciences, General Studies and Humanities from Delhi University between 1994 and 1997.