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Himanshu Chanana is a seasoned Technical Analyst at CRMNEXT, with a career spanning over a decade in various IT and support roles. Prior experience includes serving as a Product Support Engineer at Proofpoint and Lead Consultant at ANALEC, where responsibilities included overseeing team operations, providing software support for financial applications, and ensuring high communication standards with clients. Earlier positions at IHS Markit, Adecco, and IGATE involved system coordination, application support, and system management, showcasing expertise in ITIL best practices, incident management, and user account administration. Himanshu holds a Bachelor of Engineering in Information Technology from Maharshi Dayanand University.