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Michelle Almeida is a Customer Success Analyst at CRM&BONUS since March 2023, where responsibilities include exclusive client service for large retail brands, analyzing store-by-store growth opportunities, managing seasonal commercial strategies, and presenting financial results. Prior experience includes serving as Corporate Accounting Supervisor at Associação Alumni, overseeing adult courses and managing a team, as well as roles as Account Executive and Commercial Consultant focused on client interaction and operations. Additionally, Michelle worked as a Sales Consultant at PressImpress Soluções Gráficas and started as an intern in finance at Confarm Engenharia Ltda., progressing to a financial analyst role. Michelle holds a degree in Business Administration from Centro Universitário Uniítalo, completed in 2013.