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Shawn Munoz is a seasoned professional with extensive experience in customer success and technical account management. Currently serving as the Global Customer Success Leader at Cribl, Shawn has held significant roles at Tanium, including Regional VP of Technical Account Management, Senior Director of Technical Account Management, and Technical Account Manager. Prior experience includes positions such as Director of Sales Engineering at Lacoon Mobile Security, Principal Sales Engineer at Invincea, Inc., and various roles at HP Enterprise Security, including Sales Engineering Manager for the Western Region. Shawn holds a Bachelor's degree in Computer Science from the University of St. Francis and has furthered education at DePaul University.