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Fifth-generation of the family owned/operated facility. Confers with all departmental directors and receives updates and directs action on concerns. Interacts with residents and all interdisciplinary staff on the quality and efficiency of services provided to residents. Ensures the admissions and discharges of Residents is seamless and without incident. Responsible for directing and performing quality assurance and process improvement studies to enhance all systems in place for the operations of the facility. Serves as a liaison within the community and participates with local health care providers on strengthening overall health care services available. Assist with ensuring staff follow state/federal/local regulations, OSHA regulations, HIPAA regulations and life safety/fire safety regulations.