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Thatcher Bouck is an experienced Account Executive currently employed at Cresta, where the focus is on leveraging AI to enhance contact center performance. Prior roles include sales positions at Modern Treasury and MongoDB, as well as various account executive roles at tray.io, where innovation in automation was a key emphasis. Thatcher's early career also involved research at Santa Clara University's Psychology Culture and Emotions Research Lab. In addition to professional experiences, Thatcher excelled in collegiate athletics as a member of the Santa Clara University Division 1 Men's Rowing team, achieving multiple championships and high national rankings. Thatcher holds a Bachelor of Science in Psychology with a minor in Communications from Santa Clara University, where academic performance included a perfect GPA during studies at The University of Auckland.