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Marissa Moretti is an accomplished Sr. Implementation Manager at Cresta, with a strong track record in customer success and engagement across multiple B2B SaaS companies. Marissa previously held roles as Lead Engagement Manager and Enterprise Customer Success Manager at Forethought, and as Senior Engagement Manager & Team Lead at WorkBoard Inc., where a solutions-focused approach led to streamlined workflows and strengthened partnerships. Marissa's journey includes critical contributions at data.world, BigCommerce, Written.com, and Capital Factory, with initial experience as a Case Manager in nonprofit organizations where recognition for efficiency and quality was achieved. Marissa holds a Bachelor of Science in Psychology from Texas State University and a Digital Marketing certificate from General Assembly.