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Harriet Fajardo-Watson is an experienced operations and quality assurance professional with a diverse background in business development and customer service. Currently serving as the Director of Operations at Credit Repair of Florida since September 2021, Harriet previously held the position of Quality Assurance Director at Ovation Credit Services, Inc., where responsibility included the development of the company's initial Quality Assurance program. Harriet's career features roles such as Business Development Manager at Web.com and various sales management positions, demonstrating a strong track record in training, team management, and operational strategy. In addition, Harriet has a solid educational foundation, holding a Bachelor’s Degree in Business, Management and Marketing from the University of Central Florida and an Associate’s Degree as a Licensed Massage Therapist from Heritage Institute-Jacksonville.