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Keenan Jones has a diverse work experience history. Keenan began their career in 2011 as an Assistant in various companies, where they gained experience in camera operation, sound design, and post-production editing. In 2013, Keenan joined The Grauer School as an AV Supervisor and Assistant IT Specialist, responsible for coordinating live sound equipment and providing technical support. In 2015, they co-founded Awesome Partners, focusing on building and backing software companies, specifically working on the cloud-based software solution "Billable" for attorneys. Keenan also worked freelance in video production and IT support from 2010 to 2015. In 2014, they joined Credit Repair Cloud as a Senior Product Manager, leading the launch and management of online software as a service (SaaS) and developing marketing strategies. Keenan then served as Vice President of Innovation & Growth from 2015 to 2021 before being promoted to their current role as Vice President of Product in November 2021. Throughout their career, Keenan has demonstrated expertise in product management, innovation, and customer support.

Keenan Jones attended The Grauer School from 2007 to 2013, where they studied Film Production and Technology. Keenan then enrolled in MiraCosta College for the academic year 2013-2014, although no degree or field of study is specified for this period. From 2014 to 2018, Keenan attended the University of Southern California, where they pursued a Bachelor of Arts (B.A.) degree with a minor in Entrepreneurship, specializing in Film & Television Production. In December 2015, Keenan obtained the Inbound Certification from HubSpot. It is mentioned that they also obtained the American Credit Repair Academy - Credit Repair Training certification, but no specific information regarding the date or institution is provided.